Bolt, the popular ride-hailing service platform, announced a 10% fare increase in Kenya, aiming to address growing concerns about driver earnings.

This adjustment reflects Bolt’s commitment to fair compensation and improving working conditions for its drivers.

In a statement, General Manager Linda Ndung’u explained that Bolt has been actively engaging with its driver community to understand their challenges.

“The feedback received highlighted the need for a fare adjustment to help drivers maintain sustainable earnings

While continuing to provide safe, reliable, and high-quality service to riders across Kenya,” Ndung’u said.

With the new fare structure, rides booked through Bolt will now see a 10% increase in the base fare.

For example, a ride that previously cost Ksh.200 will now be priced at Ksh.220.

The change aims to enhance drivers’ earnings and support them in managing the increased costs of fuel and living.

The fare increase comes in response to protests from digital taxi drivers who have voiced concerns about decreasing prices per kilometre despite rising expenses.

Bolt’s adjustment is designed not only to boost drivers’ income but also to ensure that high service standards are maintained for riders.

“This fare adjustment is not just a price change but also a step towards acknowledging the value our drivers bring to the platform every day,” Ndung’u added.

“We believe that this move will help our drivers earn a fair wage, which in turn will allow them to continue providing the reliable and safe transportation our riders depend on.”

The fare hike aligns Bolt with other companies in the industry, such as Uber, which has also announced plans to increase prices to address similar concerns among drivers.