The East African Breweries Limited (EABL) on Monday, September 30 apologised to festivalgoers, suppliers, artistes, and stakeholders after day two of the WalkerTown Festival experienced massive disruptions.
EABL regrets that despite putting the best efforts for the concert to be a success, unforeseen technical challenges—particularly due to the rain and other conditions—affected the sound system, causing significant delays.
As a result of these technical hitches, the headline performance by Miss Lauryn Hill was delayed significantly, while the performance of Kenya’s hip-hop sensation Nyashinski was cancelled altogether.
“We would like to extend our sincerest apologies to everyone who was affected. We understand the importance of meeting the high expectations we consistently strive to deliver,” EABL said in a statement.
In light of these circumstances, EABL says it will be issuing a 100% refund to all ticket holders for Day Two of the WalkerTown 2024 Festival within the next two weeks. “This is a reflection of our commitment to fairness and respect for the trust you placed in us.”
“Once again, we extend our apologies to all artistes and partners whose performances were impacted and to our loyal consumers who came out to enjoy this festival,” EABL noted. “We are committed to learning from these challenges.”
