Kenya Power announced on Saturday, February 15 that it is experiencing a delay in delivering tokens purchased through M-Pesa Paybill 888880.
In a statement a few minutes to 12 noon, the power utility company its team is working to resolve the issue affecting the paybill.
“We will issue an update ince this is concluded,” Kenya Power said.
Alternatively, Kenya Power customers have been advised to purchase tokens through the following appointed channels;
- Cooperative Bank of Kenya Ltd. Buy your tokens via MCo-opCash App/Web or USSD *667#.
- Equity Bank (Kenya) Ltd. Buy your tokens via USSD *247#, Equitel, Equity Mobile App/Online, Eva Chatbot or EazzyBiz.
- Family Bank Ltd. Buy your tokens via PesaPap Mobile App, USSD *325# or Family Bank Website.
- KCB Bank Kenya Ltd. Buy your tokens via KCB Mobile Banking App. KCB iBank App, Vooma Mobile App, USSD *522# or *844#.
- National Bank of Kenya Ltd. Buy your tokens via NBK Mobile App, USSD *625# or NBK Epay Internet Banking.
- NCBA Bank Buy your tokens via NCBA NOW App or USSD *488# or NCBA Connect Online Banking.
Kenya Power added: “We apologise to our customers for any inconveniences caused and thank them for their patience.”
