PS Bitok: 476,000 printed National ID cards lying uncollected in registration offices, Huduma Centres

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PS Bitok: 476,000 printed National ID cards lying uncollected in registration offices, Huduma Centres

The National Registration Bureau (NRB) has printed 505,197 National ID Cards (Maisha Cards) in the last 14 days, this is according to the State Department for Immigration and Citizen Services.

Of the 505,197 printed national ID cards, 162,856 were new applications while 344,341 were duplicates; with only 1,358 applications currently in the routine processing queue.

Principal Secretary Julius Bitok says that the NRB has cleared the backlog of National ID card applications, and that the department is expeditiously processing new requests as received.

According to PS Bitok, NRB has ramped up its printing capacity to 32,000 ID cards per day.

“Further, it has deployed more personnel and introduced a 24-hour service dedicated to the processing and production of National ID cards,” PS Bitok says in a statement sent to newsrooms.

Important ID Cards data

On July 25th, 2024, the High Court issued a conservatory order that temporarily barred the Government from the issuance of third-generation National ID cards, also known as Maisha Card.

Following the Government’s appeal, the High Court set aside the conservatory order on August 12, 2024, allowing the NRB to resume the printing of new and duplicate National ID cards.

Data from the State Department shows that by July 25th, 2024, 451,228 National ID card applications (130,302 new and 320,926 duplicates) had been received at NRB and were in various stages of production.

An additional 108,697 National ID card applications were received between August 12th and 26th, 2024, at the NRB production centre.

By close of business on August 26th 2024, 476,167 printed National ID cards were lying uncollected in the NRB registration offices and Huduma Centres across the country.

Nairobi County has the highest number of uncollected ID cards (55,327) followed by Kiambu (37,708) and Nakuru (28,581).

Other counties with a high number of uncollected National ID cards are Kisumu (18,529), Mombasa (17,140), Kisii (15,842), Muranga (13,627), Uasin Gishu (13,155), Kajiado (12,533) and Bungoma (12,053).

“We urge applicants who are yet to collect their cards to visit the station where they submitted their application as soon as possible,” PS Bitok urges Kenyans.

Applicants seeking information on the status of their National ID card application and other pertinent details can reach the NRB through the following communication channels:

  1. Toll-free Line: 08000230007
  2. X: Sajili_IDKe
  3. Facebook: NRB Kitambulisho
  4. Instagram: National Registration Bureau

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