The Transport Licensing Appeals Board (TLAB) has temporarily directed Super Metro Limited to resume operations after a ban imposed by the National Transport and Safety Authority (NTSA).

Following the ruling on Monday March 24, 2025, TLAB under the chairpersonship of Adrian Kamotho directed that Super Metro buses were free to resume their operations.

“Pending the inter-partes hearing of the Motion and the Memorandum of Appeal on Thursday, 27th March 2025, an interim order is hereby issued suspending the execution, enforcement, and operation of the decision made by the Respondent on 18th March 2025 (NTSA/C/RT/010/2VOL).

“The suspension of the appellant, Super Metro Sacco Limited, as a PSV operator is hereby lifted. The appellant is at liberty to immediately resume operations in full compliance with the law,” read part of the ruling. 

In addition, the board directed that the Inspector General of Police Douglas Kanja be served with the ruling to allow the buses to operate freely without interference from the police. 

This was after Super Metro filed a complaint with the Tribunal on March 21, challenging NTSA’s decision to suspend it.

According to the matatu operator, NTSA’s decision was unjust.

The Sacco argued that it had invested heavily in aligning its operations with regulatory requirements,  claiming that NTSA’s suspension would have crippled its operations.

In its appeal, the matatu Sacco further asserted that the suspension was based on insufficiently investigated facts.

Meanwhile, in an official notice dated Thursday, March 20, NTSA cautioned members of the public against boarding Super Metro buses. 

“This is to notify the public that the Authority has suspended Super Metro Limited’s operator license until the Company fully complies with the Public Service Vehicles Regulations, 2014, and other set conditions,” stated NTSA.

NTSA also instructed traffic police officers to impound vehicles belonging to the company that are operating contrary to the suspension.