Zoom aims to transform its video chat platform into a comprehensive office suite.
Additionally, its latest addition addresses the demand for document creation and sharing.
-The new features-
Therefore, the company is introducing a feature known as “Notes,” enabling users to generate, share, and collaboratively edit text documents.
Notes will be integrated into the video call interface, typically occupied by Zoom’s chat box.
Participants in the call can seamlessly make edits during the meeting, facilitating focused attention on the conversation.
The feature enables one to multitask without the need to switch to another screen.
This feature is presented as a valuable tool for meeting preparation and post-meeting tasks.
Nevertheless, Zoom encourages users to create a document containing the meeting agenda and edit it in real time during the call.
Subsequently, one can share it with those who may have missed the discussion or require reminders.
Over the past year, Zoom has rapidly expanded the scope of its services. The company has introduced an email and calendar service, known as @zmail, and bolstered its competitive offering.
-The competition-
Alternative features such as Team Chat are in competition with Slack. Additionally, Zoom has incorporated numerous AI features to enhance meeting productivity.
However, Zoom faces a formidable challenge. While it experienced a surge in popularity as remote work became prevalent, Google and Microsoft have improved their own video conferencing services.
Subscribers to Google Workspace or Microsoft 365 already have access to options for email, calendars, notes, video calls, and team communication.
-Is Zoom relevant post covid?-
The critical question for Zoom revolves around whether it can develop high-quality alternatives before its customers decide to switch.
Even if Google and Microsoft’s video calling services may not be as exceptional, they are more relatable and functional to most.
Zoom is working to outgrow its parameter season, which is the COVID period.
In brief, Zoom might introduce more features to ensure it remains more engaging post covid with most people going back to working from the office.
